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Media Contact: Heidi Press Carr, Public Relations Specialist St. Joseph Mercy Oakland 44405 Woodward Avenue Pontiac, MI 48341 248-858-6662 Heidi.PressCarr@trinity-health.org

Title
SJMO Designated One Of America's 100 Best Hospitals
Start Date
03/11/2014
Article

St. Joseph Mercy Oakland Designated One Of America's 100 Best Hospitals And Distinguished For Clinical Excellence

Best Hospital Designation Ranks St. Joe's Among Top Two Percent of U.S. Hospitals

Pontiac, Mich.—St. Joseph Mercy Oakland (SJMO) has received two honors in recognition of its commitment to patient safety, quality and clinical excellence.  SJMO was named one of America's 100 Best Hospitals and received the 2014 Distinguished Hospital Award for Clinical Excellence™  by a national health care ratings organization.  The 100 best hospitals list represents the top two percent in the nation who met the rating organization's criteria as a best hospital. The Distinguished Hospital Award for Clinical Excellence places St. Joe's among the top five percent of hospitals in the nation.

SJMO was one of eight Michigan hospitals to be named among America's 100 Best Hospitals. St. Mary Mercy Livonia, a Saint Joseph Mercy Health System sister hospital, also was named to the 100 best hospitals list.

Nearly 4,500 hospitals were evaluated.  To be eligible for consideration, hospitals had to have sufficient data to assess mortality and complication rates for at least 21 of 30 conditions and procedures included in the ranking organization's methodology.  They had to show that clinical outcomes were better than expected in the majority of the most common procedures for at least four consecutive years and they had to receive the organization's Distinguished Award for Clinical Excellence, also for four consecutive years.

Hospitals also were evaluated for quality.  Those with the best performance received five stars, while those who were rated average received three stars.  Facilities rated low received one star.

"St. Joseph Mercy Oakland adheres to the highest standards when it comes to patient safety, quality and exceptional clinical outcomes," said Jack Weiner, SJMO President and CEO.  "Individuals who come to St. Joe for their health care needs can be assured that our skilled and experienced physicians and clinicians will provide them with the highest levels of care along with an exceptional experience."

Additionally, top level executives from the 100 best hospitals provided insights about what helped them achieve exceptional clinical outcomes.  These include:  Engaged leadership, established culture and continuous measurement to meet their goals.  The ratings organization also reported that when the hospital executives put value before volume, they found that value led to sustainable growth.

Quality also played a part on hospital financial standings:

  • Improving quality allows hospitals to care for more people with better outcomes at lower cost.
  • Quality impacts recruitment.  When a hospital succeeds at quality, people will want to work there, turnover is reduced and patient care improves.

Hospitals named for the Distinguished Hospitals for Clinical Excellence designation shared a strong commitment to continuously improving clinical quality.  To ensure a culture of quality improvement, hospitals subscribed to executive commitment, a quality infrastructure and engagement and commitment at every level of the facility.  The ratings organization said that quality leaders at each of the Distinguished Hospitals said they focus "almost exclusively on patient safety, patient experience and clinical outcomes."

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