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Application FAQs

Common Online Application FAQs
Troubleshooting FAQs
General Employment FAQs

Common Online Application FAQs

Q: What positions are available and how do I apply?
A: You can search for and apply to positions online, from the Career Search page within this careers site using the Job Search options, located in the center of the page.

Q: Can I just submit my resume?
A: For your convenience, you may upload an electronic version of your resume to pre-fill parts of our online application. When you select this option, you’ll be directed to locate your resume on your computer or a disk. Our software will then use the information in your resume to complete many of the fields of our online application. You’ll then have an opportunity to review your online application, edit any answers and complete any questions not pre-filled from your resume.

Q: What is a “Job Agent”?
A: A job agent will allow you to select jobs that interest you from a list of job titles that are sorted by job category. When an opening occurs, you will receive an email regarding the job opening along with a link to more information and how to apply.

Q: I don’t have an e-mail address. Is one required?
A: An e-mail address is required to apply online. If you do not have an e-mail address, there are several providers available that offer free e-mail accounts including http://www.hotmail.com, http://www.yahoo.com and http://www.google.com. Please note that Saint Joseph Mercy Health System has no association with your chosen e-mail provider, nor do we endorse any particular provider.

Q: How do I know if my online application went through?
A: Once you’ve submitted the application, you will receive an instant notice thanking you for applying.

Q: How do I apply for more than one position?
A: Once you have completed an online application for a specific position, you may log back in with the user name and password you created and select another position. You can “Copy” your application instead of completing everything all over from the beginning.

Q: What happens to my application after submission?
A: When an application is received, it is thoroughly reviewed and evaluated for positions that are currently available. If we have a position that matches your qualifications, you will be contacted by a Recruiter for a phone interview. Due to the large number of applications that we receive, we may not be able to contact each applicant if they are not selected for an interview. Should you have questions about the status of your application and are unable to verify the status, you may email us at aami-hr-employment@trinity-health.org. Please make sure to indicate the position and location you have applied for.

Troubleshooting FAQs

Q: What happens if I forget my password?
A: If you forget your password, click on “Forgot User Name or Password” then enter your first name, last name, and the last 4 digits of your Social Security Number. Answer the security question that you set up when you created your profile. You can have your password e-mailed to you or you can have it displayed on the screen.

Q: Why can’t I access the online application?
A: The application opens in a new window and is therefore treated by some systems as a “pop-up”. If you have a “Pop-Up Blocker” installed on your computer, it will prevent the application from displaying. Please disable the Pop-Up Blocker and you should be able to access the application. You may reinstall the pop-up blocker after the application has been completed and successfully sent.

Q: I filled out everything on the application, but I keep getting an error message. Why?
A: If you receive an error message, it may be that you are missing required information. A pop-up message will indicate which fields are missing so you may complete the information and submit the application. However, if the error does not indicate missing information, please use the Send Error to Support link to send a detailed email explaining the issue you are having and someone will contact you. Frequently use the “Save Your Work Often” button that scrolls down the right hand of the application to help prevent losing any data should an error occur.

Q: I’m filling out the application, but I don’t have all the information it asks for. What do I do now?
A: You can save your information by clicking on “Save Now” in the Save Your Work Often” button that scrolls down the right side of the application before you Cancel out of the application. Once you have the missing information, you may log back in with your user name and password to complete the application.

General Employment FAQs

Q: What types of positions are available?
A: Saint Joseph Mercy Health System offers many different positions, including clinical, non-clinical, professional, support and management opportunities. Please use our job search function, listed on the Career Search page within this site, to find a position that fits your needs.

Q: What type of education is required?
A: The educational requirements depend on the position you are applying for. Some positions require a bachelor’s degree, while others require only certification.

Q: Is a license required?
A: Many positions in health care require a license or certification. However, this is not true for all positions. When applying for a job at Saint Joseph Mercy Health System, please note if a license is required. You can find out more about licensing requirements from the Michigan Department of Community Health.

Additional information can be obtained from each of the following agencies:

Q: What benefits do you offer?
A: You can review a comprehensive list of our benefits by clicking here.

Q: Do you offer training programs?
A: Saint Joseph Mercy Health System is committed to offering opportunities for advancement. We offer a number of resources including an RN Residency program, a Student Nurse Intern Program, a Pharmacy Residency Program, and PCT and PCA Training programs.

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St. Joseph Mercy Ann Arbor | 5301 McAuley Drive, Ypsilanti, MI 48197 | 734-712-3456