Become an Experience Advisor
St. Joseph Mercy Chelsea is committed to delivering patient-centered care by embracing patients and families as partners and members of our health care team. We welcome and value the input and participation of former patients and their family members as we continuously improve the care we provode.
As such, we have created a variety of volunteer advisory roles, and we invite former patients, their family members, and community members to offer input and advice on various aspects of the patient experience.
Your participation will help us improve patient care policies, processes, communication materials, the physical environment, improvement activities, and safety efforts. This will have a direct impact on our patients' and families' experiences while receiving care in the hospital or at any of our other health care facilities.
We have the following volunteer opportunities to become an Experience Advisor:
- Committee Team Member
- Focus Group Participant
- Communication Reviewer
- Experience Sharing
To kick off this new program, we held a focus group on May 28, 2013 to explain the program, obtain feedback from participants, and recruit our first set of Experience Advisors.
If you would like more information, please call 734-593-5381.
Click here to view the brochure.